Campbell v. Citigroup

Summary

The United States District Court for the District of Columbia granted Citibank's motion to compel arbitration of Greta L. Campbell's claims concerning interest charges and credit reporting on a closed Staples credit card account. The Court held that Campbell entered into a valid and enforceable arbitration agreement and that her claims fell within its scope. The Court administratively stayed the case pending arbitration and ordered periodic joint status reports.

Holdings

1. Campbell entered into a valid and enforceable arbitration agreement with Citibank by receiving the cardholder agreement and accepting its terms through use of the credit card.
2. Campbell's claims were within the scope of the mandatory arbitration agreement because they arose out of or related to her credit-card account and concerned allegedly improper interest charges and related conduct.
3. The Court granted the motion to compel arbitration and stayed the proceedings pending completion of arbitration.

Questions Presented

1. Whether Campbell entered into a valid and enforceable arbitration agreement by receiving the cardholder agreement and using the Staples credit card.
2. Whether Campbell's claims concerning allegedly improper interest charges, deceptive practices, and credit-reporting harm fell within the scope of the arbitration agreement.
3. Whether the Court was required to stay the action pending arbitration after granting the motion to compel arbitration.

Disposition

other