Ford v. Veterans Guardian VA Claim Consulting, LLC

Ford v. Veterans Guardian VA Claim Consulting, LLC · United States District Court for the Middle District of North Carolina · December 30, 2025 · No. 1:23-CV-756

Summary

The United States District Court for the Middle District of North Carolina granted plaintiffs’ motion to certify three classes in an action against Veterans Guardian VA Claim Consulting, LLC. The plaintiffs allege that Veterans Guardian unlawfully assisted veterans with VA disability-compensation claims without accreditation and charged illegal fees, violating federal law, the North Carolina Unfair and Deceptive Trade Practices Act, and the North Carolina Debt Collection Act. The court concluded that the proposed classes satisfied the requirements of Federal Rule of Civil Procedure 23.

Holdings

  1. The proposed UDTPA and NCDCA classes were sufficiently identifiable through objective criteria and Guardian's common business records, and the named plaintiffs were members of the classes they sought to represent.
  2. All three proposed classes satisfied Rule 23(a)'s requirements of numerosity, commonality, typicality, and adequacy of representation.
  3. Common questions predominated over individual questions for each of the three proposed classes.
  4. A class action was the superior method for adjudicating all three classes' claims.
  5. The court certified two UDTPA classes and one NCDCA class for the period beginning August 23, 2019, and ending on the date of the court's order approving class notice.

Questions Presented

  1. Whether the proposed UDTPA initial-claim, UDTPA non-initial-claim, and NCDCA classes satisfied the threshold ascertainability and class-membership requirements.
  2. Whether the proposed classes satisfied Rule 23(a)'s numerosity, commonality, typicality, and adequacy requirements.
  3. Whether common questions predominated and class treatment was superior under Rule 23(b)(3).
  4. What class-period dates and class definitions were appropriate.
  5. Whether the named plaintiffs should be appointed class representatives and interim lead counsel should be appointed class counsel.

Disposition

other

Cases Cited (34)

  • Arnesen v. Principi, 300 F.3d 1353, 1360 (Fed. Cir. 2002)(followed)
  • Walters v. Nat’l Ass’n of Radiation Survivors, 473 U.S. 305, 311 (1985)(followed)
  • Comcast Corp. v. Behrend, 569 U.S. 27, 33 (2013)(followed)
  • 1988 Tr. for Allen Child. Dated 8/8/88 v. Banner Life Ins. Co., 28 F.4th 513, 521 (4th Cir. 2022)(followed)
  • Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 349-51, 359 (2011)(followed)
  • Ward v. Dixie Nat’l Life Ins. Co., 595 F.3d 164, 179-80 (4th Cir. 2010)(followed)
  • Carolina Youth Action Project v. Wilson, 60 F.4th 770, 780 (4th Cir. 2023)(followed)
  • Reiter v. Sonotone Corp., 442 U.S. 330, 345 (1979)(followed)
  • Amchem Prods., Inc. v. Windsor, 521 U.S. 591, 615-17, 623, 625-26 & n.20 (1997)(followed)
  • Peters v. Aetna Inc., 2 F.4th 199, 241-42 (4th Cir. 2021)(followed)

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