Riddick v. Chex Systems, Inc.

United States District Court for the Eastern District of Virginia, Norfolk Division · October 10, 2025 · No. 2:24-cv-00700

Summary

The United States District Court for the Eastern District of Virginia denied Chex Systems, Inc.'s motion to dismiss a class action alleging violations of § 1681e(b) of the Fair Credit Reporting Act. The court held that the plaintiff plausibly alleged that Chex failed to use reasonable procedures to prevent inaccurate reporting of a debt discharged in bankruptcy and plausibly alleged a willful violation.

Court
United States District Court for the Eastern District of Virginia, Norfolk Division
Writing for the Court
Jamar K. Walker
Jurisdiction
United States District Court for the Eastern District of Virginia, Norfolk Division
Decision date
October 10, 2025
Docket number
2:24-cv-00700
Procedural posture
Defendant's motion to dismiss was denied.
Standard of review
Plaintiff must plausibly allege facts sufficient to survive a Rule 12(b)(6) motion under the Iqbal/Twombly plausibility standard.
Precedential value
nonprecedential
Disposition
other

Topics

consumer protectioncredit reportingbankruptcycivil procedurepleadings

Practice areas

consumer protectionbankruptcycivil procedure

Questions Presented

  1. Whether the plaintiff plausibly alleged that Chex Systems violated 15 U.S.C. §1681e(b) by failing to follow reasonable procedures to ensure accurate reporting.
  2. Whether the plaintiff plausibly alleged a willful violation of 15 U.S.C. §1681n.

Holdings

  1. The complaint plausibly alleges that Chex failed to follow reasonable procedures under §1681e(b); therefore the motion to dismiss is denied.
  2. The complaint plausibly alleges willfulness because it alleges Chex knew of systematic errors and failed to act, so the motion to dismiss is denied.

Key quotations

To survive a motion to dismiss under Fed. R. Civ. P. 12(b)(6), a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’

Factual background

The plaintiff obtained a bankruptcy discharge of a SunTrust credit card debt in September 2019. Chex Systems reported the discharged debt as an unpaid charge‑off, causing the plaintiff's application for a new bank account to be denied. The plaintiff alleges Chex failed to implement reasonable procedures to verify bankruptcy discharges and relied on an unreliable source.

Procedural history

The plaintiff filed a class action under the Fair Credit Reporting Act alleging inaccurate reporting of a discharged bankruptcy debt. The defendant moved to dismiss; the district court denied the motion.

Court Document

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