Martinez v. Choose Your Horizon, Inc.

No. 24-cv-02798-LB, Order (N.D. Cal. Aug. 31, 2025) · United States District Court for the Northern District of California · September 1, 2025 · No. 24-cv-02798-LB

Summary

The United States District Court for the Northern District of California denies Choose Your Horizon, Inc.’s motion to dismiss for lack of personal jurisdiction and grants its motion to compel plaintiff Karen Martinez’s claims to arbitration. The court concludes that CYH purposefully directed its activities toward California and that exercising specific personal jurisdiction is reasonable. It also holds that Martinez accepted a valid, non-unconscionable arbitration agreement encompassing her privacy claims.

Holdings

  1. The court had specific personal jurisdiction over CYH because CYH knowingly conducted business with California customers, required and facilitated their communications with California clinicians, and allegedly intercepted their personal information in connection with those California contacts.
  2. The arbitration agreement was enforceable because Martinez failed to establish both procedural and substantive unconscionability.
  3. The arbitration clause covered Martinez's privacy claims because those claims arose out of or related to her use of CYH's site and services and the business transaction in which CYH collected her information.
  4. The arbitration clause applied to Martinez's privacy claims even to the extent the alleged information collection preceded her acceptance of the terms, because the clause contained no temporal limitation and the claims related to her subsequent use of CYH's site and services.

Questions Presented

  1. Whether the court had specific personal jurisdiction over CYH based on its contacts with California customers and the alleged interception of their personal information.
  2. Whether CYH's arbitration agreement was procedurally or substantively unconscionable under California law.
  3. Whether the broad arbitration clause encompassed plaintiffs' privacy claims.
  4. Whether the arbitration clause applied to Martinez's claims based on alleged information collection occurring before her acceptance of the terms of service.

Disposition

other

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