Doe v. Optum, Inc.

Summary

The United States District Court for the Southern District of California granted Optum, Inc.'s motion to compel arbitration and stay the case. The court found that Plaintiff agreed to valid arbitration terms when using Optum's website and that those terms encompassed claims concerning the alleged tracking and interception of confidential medical information.

Holdings

1. A valid written arbitration agreement existed because Plaintiff used Optum's website, created an online account, and agreed to terms of use that included an agreement to arbitrate.
2. The arbitration agreement encompassed Plaintiff's claims because it covered claims relating to the terms or online services, and Plaintiff's allegations concerned conduct occurring through Optum's website.

Questions Presented

1. Whether a valid written arbitration agreement existed between Plaintiff and Optum.
2. Whether the arbitration agreement encompassed Plaintiff's claims concerning the tracking and interception of confidential medical information through Optum's website.

Disposition

other