Essence Ennols v. Westlake Services, LLC

Ennols · United States District Court for the Southern District of Indiana, Indianapolis Division · April 8, 2026 · No. 1:26-cv-00580-JRS-TAB

Summary

The United States District Court for the Southern District of Indiana granted Westlake Services, LLC's motion to compel arbitration of Essence Ennols's claims concerning alleged Fair Credit Reporting Act violations and continued credit reporting after a state-court deficiency judgment. The court held that the arbitration agreement delegated arbitrability questions to the arbitrator, covered the dispute, was not waived by Westlake, and was not unfair merely because arbitration limits certain judicial procedures and remedies. The case was stayed pending arbitration, which Ennols was required to commence within 30 days.

Holdings

  1. The arbitration agreement clearly and unmistakably delegated questions concerning the interpretation, scope, and arbitrability of the dispute to the arbitrator.
  2. The court concluded that Ennols's FCRA and related claims arising from credit reporting and investigation of the dispute were within the broad arbitration agreement, or at minimum that the scope question had been delegated to the arbitrator.
  3. Westlake did not waive its right to compel arbitration.
  4. The arbitration agreement was not rendered unfair or unenforceable merely because arbitration limited the availability of a jury trial, discovery, or appellate review.

Questions Presented

  1. Whether the parties' arbitration agreement delegated threshold questions concerning the scope and arbitrability of Ennols's claims to the arbitrator.
  2. Whether Ennols's FCRA and related claims fell within the scope of the arbitration agreement.
  3. Whether Westlake waived its right to compel arbitration through litigation conduct.
  4. Whether the arbitration agreement was unenforceable because it limited Ennols's rights to a jury trial, discovery, and appellate review or conflicted with the remedial purpose of the FCRA.

Disposition

other

Cases Cited (15)

  • Browning v. Trans Union LLC, 2025 WL 1503973, at *5 (S.D. Ind. May 27, 2025)(followed)
  • Walton v. Uprova Credit LLC, 722 F. Supp. 3d 824, 832 (S.D. Ind. 2024)(followed)
  • Bone v. Experian Info. Sols., Inc., 2025 WL 3124185, at *1 (S.D. Ind. Oct. 28, 2025)(followed)
  • Baines v. Carrington Mortg. Servs., 2026 WL 554737, at *21 (E.D.N.C. Feb. 9, 2026), report and recommendation adopted, 2026 WL 660721 (E.D.N.C. Mar. 9, 2026)(followed)
  • Adams v. Credit Acceptance Corp., 2025 WL 3676958, at *2 (W.D.N.Y. Dec. 18, 2025)(followed)
  • Mitchell v. BMW Fin. Servs. NA, LLC, 2025 WL 2743691, at *5 (N.D. Ga. July 22, 2025), report and recommendation adopted, 2025 WL 2743688 (N.D. Ga. Aug. 14, 2025)(followed)
  • Mutschler v. Used Auto Outlet Inc., 2025 WL 4087704, at *5 (M.D. Fla. Jan. 7, 2025), report and recommendation adopted, 2026 WL 228010 (M.D. Fla. Jan. 28, 2026)(followed)
  • Hovious v. Cap. One N.A. Corp., 2024 WL 6892109, at *2-3 (W.D. Ky. May 28, 2024)(followed)
  • Ahmed v. Autotrader.com, Inc., 2018 WL 11650027, at *3 (N.D. Ill. May 9, 2018)(followed)
  • Fitzgerald v. Credit Acceptance Corp., 2026 WL 541106, at *4 (S.D. Ind. Feb. 25, 2026)(followed)

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